Frequently Asked Questions


Tina.io Login window doesn't close when logging in from site

When a user logs in from your site, we will pop open a login window for your-org.tina.io. When log in is complete, we will attempt to send a message back to the main window.

The most common reason for this issue is when the callback URL is not ser properly for a Tina app. The main window's base URL will need to match the Tina app's "callback URL" exactly.

Make sure to include https in the Callback URL: e.g:

https://forestry.io

Or if you are testing locally, it might be something like:

http://localhost:3000